Key responsibilities will include but not limited to:

• Provide day to day IT support of network infrastructure in the business, including tasks such as user management, troubleshooting, preventative maintenance, data management, patch management and ensuring that systems are available 24×7 to meet business needs.
• Provide direction, support and development of the business IT network.  Maintain professional competency to work in accordance with the laboratory management system and act impartially and ethically in the discharge of duties.
• Direct liaison with our outsourced IT support partner.
• Provide day to day compliance support of IT laboratory systems such as user access reviews, system performance monitoring, change control, data management.
• Support the introduction of new instrument systems.

Skill Requirements:

• BSc in science or IT.
• Proven experience working with Laboratory Information Management System (LIMS) is desirable.
• Previous experience in a diagnostic laboratory or employed in a company working with software.
• Previous experience (2 years+) in managing software information systems.
• Previous experience/knowledge of networks and software.
• Experience in programming.
• Excellent listening and communication skills, together with the ability to build strong and lasting relationships with colleagues.
• Strong IT and problem-solving skills.
• A proactive team player with the ability to work at a fast pace.